Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship to the United States. Estimated delivery times are:
- Standard Shipping: 5–15 business days
- Express Shipping: 3–7 business days (where available)
Delivery times may vary due to carrier delays, customs, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your order and location.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order via the carrier's website or through our store.
Fulfillment Partner Our orders are fulfilled by Zendrop, a US-based fulfillment network. This allows us to offer fast and reliable shipping to our US customers.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your support email] and we'll investigate with our fulfillment partner.